Customer Testimonials

DealerRater logo
DealerRater Sep 11, 2023

Scott Warfel made my car purchase painless! He was so helpful and provided great education along the way. The car is top notch and everything the dealership said it would be. I appreciate the diligent help, but no pressure approach that Scott had throughout my car search! Thanks again for making it painless and being so professional and also for the Apple Car Play and technology tips! Went the extra mile!!! A+

Read at DealerRater

DealerRater logo
DealerRater Sep 2, 2023

Great customer service, attentive to my concerns, work was performed quickly. Great job. Thank you

Read at DealerRater

DealerRater logo
DealerRater May 25, 2023

This is a very good dealership. Their service department is always helpful. They go the extra mile to ensure satisfaction.

Read at DealerRater

DealerRater logo
DealerRater Apr 24, 2023

Amazing experience everyone from Sales to Service is great!! I wouldn't dream about taking my vehicle anywhere else!

Read at DealerRater

DealerRater logo
DealerRater Feb 23, 2023

The people at Bob Moore were very helpful in our purchase. Scott Warfel was great to work with.

Read at DealerRater

DealerRater logo
DealerRater Feb 21, 2023

I bought a new INFINITI after going to the dealership to check out a used Lexus they had. Everyone was very friendly and knowledgeable. The QX60 is amazing! Our sales person, Naaman, made the entire process very easy.

Read at DealerRater

DealerRater logo
DealerRater Jan 11, 2023

I have been a customer for over 20 years plus and have never had an issue with this particular dealership/INFINITI Service.

Read at DealerRater

DealerRater logo
DealerRater Jan 5, 2023

Great service department! Quick and efficient! Reggie is awesome! He took care of us the day our clutch fan went out. And got my fiancé in a loner on the spot!

Read at DealerRater

DealerRater logo
DealerRater Dec 29, 2022

Excellent customer service from the infinity service team plus the waiting area is quite and comfortable

Read at DealerRater

DealerRater logo
DealerRater Dec 18, 2022

Awesome car and a great buying experience. Thank you Nick for showing us all of the features of the new car. I’m so excited about the new QX60, we are loving it!

Read at DealerRater

DealerRater logo
DealerRater Nov 29, 2022

The dealership was great. They had the car that I was looking for. The salesman filled the car up with gas and even my car which was brought to Jenks for me.thank you.gregg

Read at DealerRater

DealerRater logo
DealerRater Oct 11, 2022

Reggie pays great attention to what the customer and their vehicle require. He is honest and very kind. His mechanics emulate this same customer care ethics. He has provided such great service over the last 5 years that I’m sticking with the INFINITI brand. In our society we are all stressed and that one honest smile can make all the difference :).

Read at DealerRater

DealerRater logo
DealerRater Oct 3, 2022

Great customer service and the process was very easy. The employees were nice and very helpful.

Read at DealerRater

DealerRater logo
DealerRater Sep 26, 2022

We always receive excellent customer service from Reggie at Bob Moore Infinity. Always taking the time to make sure the customer is completely satisfied with there services provided.

Read at DealerRater

DealerRater logo
DealerRater Sep 21, 2022

I had a great experience, the service department was extremely helpful and thorough! Would Return

Read at DealerRater

DealerRater logo
DealerRater Sep 8, 2022

Bob Moore Infinity is the best auto dealership in Okc. Service advisor Reggie Addington is always great in providing knowledge when a question is asked of hiim with a quick turnaround when ever I bring my vehicle in for service. 6 stars ⭐️ ⭐️⭐️⭐️⭐️

Read at DealerRater

DealerRater logo
DealerRater Aug 31, 2022

Great customer service and great sales people made for an enjoyable experience when buying a vehicle

Read at DealerRater

DealerRater logo
DealerRater Aug 28, 2022

Everyone was very professional and courteous. Nick did a good job showing us all the features of our QX60.

Read at DealerRater

DealerRater logo
DealerRater Aug 27, 2022

Great experience every time with Bob Moore INFINITI. They diagnosed my problem and did a great job fixing it. Communication 💯

Read at DealerRater

DealerRater logo
DealerRater Aug 14, 2022

Amazing Dealership! Great Service and Customer Service! Thank you Reggie for helping me that day!

Read at DealerRater

DealerRater logo
DealerRater Aug 13, 2022

Great service and completed in a timely manner. Everyone is helpful and kind. The dealership itself is clean as well.

Read at DealerRater

DealerRater logo
DealerRater Aug 6, 2022

The service is always great. Reggie is reallly good on explaining answers to questions. I trust Reggie with my vehicle

Read at DealerRater

DealerRater logo
DealerRater Aug 2, 2022

Very friendly and helpful, great communication and explanation of service and potential service needs on our vehicle.

Read at DealerRater

DealerRater logo
DealerRater Jul 30, 2022

Very friendly, very helpful. Awesome experience! The dealership was very clean and the service was exceptional.

Read at DealerRater

DealerRater logo
DealerRater Jul 25, 2022

Top of the line customer service from Reggie and Lauren during my visit. I would definitely recommend and visit again. I felt appreciate during my visit.

Read at DealerRater

DealerRater logo
DealerRater Jul 14, 2022

Took my vehicle in for an oil change and a couple other easily fixed issues. The dealership did a great job of getting me in and out.

Read at DealerRater

DealerRater logo
DealerRater Jul 13, 2022

Always appreciate the service and people. Very family oriented and I love the coffee. Thank you so much

Read at DealerRater

DealerRater logo
DealerRater Jul 11, 2022

Our car broke down on travels heading to Texas. The service department team was great. The team, including Riley and Reggie, were professional, and knowledgeable . The service department completed work in a timely manner, providing us with car that was much needed. They treated my family (including dogs that were traveling with us) kind and respectful. Thank you to all, at Bob Moore Infinity, and I can’t say enough of how appreciated your team was to my family!

Read at DealerRater

DealerRater logo
DealerRater Jul 6, 2022

Extremely fast, straightforward. Had paperwork ready and I was in and out in a short time. Very good to work with. No pressure

Read at DealerRater

DealerRater logo
DealerRater Jul 4, 2022

Always courteous, friendly, quality work and facility, and my service representative, Riley, is great. Very pleased.

Read at DealerRater

DealerRater logo
DealerRater Jul 1, 2022

No issues if you are wanting a pleasant experience at a car dealership look no further.

Read at DealerRater

DealerRater logo
DealerRater Jul 1, 2022

Bob Moore INFINITI and the Sales representative Nick were great to work with at the dealership. I have been a fan of Bob Moore company of dealerships. This is not the first time I have purchased a vehicle from them. There was no pressure, only service, and consideration of the customer. I would recommend anyone looking for a used or new vehicle consider Bob Moore. Even the financial person, Chris, was very detailed and discussed the options that we would have and considered what our needs were. We are both retired, and this may be the last one we purchase, ...

Read at DealerRater

DealerRater logo
DealerRater Jun 29, 2022

Excellent ,no long waiting area clean and neat. Prompt curious. On time no problems at all.

Read at DealerRater

DealerRater logo
DealerRater Jun 25, 2022

I have been dealing with Bob Moore for a number of years bought several vehicles very well satisfied and should continue in the future if I need to buy another one . Thanks B C Jr

Read at DealerRater

DealerRater logo
DealerRater Jun 17, 2022

Reggie is awesome. Very attentive to customers’ concerns. Extensive knowledge about product. Based on his service I will buy another INFINITI.

Read at DealerRater

DealerRater logo
DealerRater Jun 13, 2022

I absolutely love going to Bob Moore INFINITI. A super professional service department. Reggie is one of the best there is.

Read at DealerRater

DealerRater logo
DealerRater Jun 10, 2022

Reggie was very nice and very helpful. He was honest and accommodating. Thank you for your help!

Read at DealerRater

DealerRater logo
DealerRater May 30, 2022

Nick was great to work with, very user friendly. No used car salesman stuff. Very upfront and honest. Finance was awesome, very quick and to the point. Would highly recommend Nick and the folks at Bob Moore INFINITI.

Read at DealerRater

DealerRater logo
DealerRater May 23, 2022

Service was awesome. They were very accommodating. Bob Moore INFINITI did a great job with my vehicle, and it was complimentary cleaned when I picked it up.

Read at DealerRater

DealerRater logo
DealerRater May 5, 2022

Always do a quality job. Good at explaining any questions I have. Very quick on everything they do.

Read at DealerRater

DealerRater logo
DealerRater Apr 22, 2022

Everyone from service to new car sales were friendly and help make our situation as pleasant as possible.

Read at DealerRater

DealerRater logo
DealerRater Apr 1, 2022

They did everthing in a timely manner and I enjoy their service and i would request to anyone

Read at DealerRater

DealerRater logo
DealerRater Mar 18, 2022

We are so appreciative of Reggie our service advisor. He always goes above and beyond to make our service appointments satisfactory.

Read at DealerRater

DealerRater logo
DealerRater Feb 28, 2022

Leased a Q50 from this dealer. I was pleased with every aspect of the lease.

Read at DealerRater

DealerRater logo
DealerRater Feb 28, 2022

Josh in the service department is always a huge help very professional ,knowledgeable and goes the extra mile

Read at DealerRater

DealerRater logo
DealerRater Feb 22, 2022

Great service! They answered all my questions and calmed my worries down by making me feel apart of the team.

Read at DealerRater

DealerRater logo
DealerRater Feb 11, 2022

Reggie was very proficient in taking care of my repairs to my suv. keep up the great work.

Read at DealerRater

DealerRater logo
DealerRater Jan 27, 2022

Great service. The service writer was not only friendly but answered all my questions. Will use them again

Read at DealerRater

DealerRater logo
DealerRater Jan 21, 2022

Very helpful and very professionalism place very clean I would recommend for someone look for new cars

Read at DealerRater

DealerRater logo
DealerRater Jan 19, 2022

Friendly, reliable, and easy to work with. Never a hassle to get maintenance scheduled and handled.

Read at DealerRater

DealerRater logo
DealerRater Jan 6, 2022

Reggie was Absolutely the nicest and very proficient at taking care of all my needs. Keep up the wonderful customer service. So pleased with the service Dept. I would definitely recommend to others!

Read at DealerRater

DealerRater logo
DealerRater Dec 31, 2021

Best, smooth and pressure free experience ever. Very professional staff, caring and informative crew. The INFINITI staff from Edmond makes purchasing a vehicle exiting again. Can’t wait to purchase another vehicle from Bob Moore. Reyna and Raúl Font

Read at DealerRater

DealerRater logo
DealerRater Dec 28, 2021

This dealer uses cutting edge technology to communicate with their customers keeping them abreast of every step in the process while servicing your vehicle. I love the summary video of services allowing you to actually see the recommended services needed. I had the greatest customer service experience with Service Manager, Reggie Addington. The detailed explanation of the work provided and future maintenance needed is very invaluable.

Read at DealerRater

DealerRater logo
DealerRater Dec 26, 2021

Reggie is outstanding at his job. He provides top notch customer service no matter the circumstance.

Read at DealerRater

DealerRater logo
DealerRater Dec 21, 2021

Doing the best that they can with what they’ve got available at this time

Read at DealerRater

DealerRater logo
DealerRater Dec 8, 2021

The service manager was great. Very anxious about fixing a problem. And very accessible if you have questions,

Read at DealerRater

DealerRater logo
DealerRater Nov 24, 2021

Matt and the service department took excellent care of us this week (11/23/21). He was very genuine and eager to see that our needs were met.

Read at DealerRater

DealerRater logo
DealerRater Nov 23, 2021

Bob Moore INFINITI is a great dealership. There sales, maintenance and Customer Service next to none. Customers are always treated well at Bob Moore.

Read at DealerRater

DealerRater logo
DealerRater Nov 11, 2021

Reggie Addington is Great , friendly and professional. Cashier and Service Dept AAA score!! Love Bob Moore

Read at DealerRater

DealerRater logo
DealerRater Nov 4, 2021

Was greated with a smile and received prompt check in service. Was advised of possible cost for my service visit before my repairs were completed. Reggie A., was awesome!

Read at DealerRater

DealerRater logo
DealerRater Oct 31, 2021

I brought my car in for service and oil change. Matt Price was fantastic - very customer oriented, personable, friendly. He went beyond the norm and showed me how to set the cruise control on my car; and took the time to explain tire tread wear and how to determine it. He couldn’t have been better! I also liked receiving the written result of the services prior to picking up my car. My reason for giving 4 stars rather than 5 had nothing to do with Matt, rather the fact that at washing/vacuuming was not up to standard.

Read at DealerRater

DealerRater logo
DealerRater Oct 14, 2021

Timely, courteous, thorough and efficient are words I would write. I was met immediately, and the service rep explained the appointment. Extra work necessary was explained, and I agreed. Comfortable atmosphere

Read at DealerRater

DealerRater logo
DealerRater Oct 13, 2021

Great service, great attitude, which makes the difference! I appreciate the caring attitude received from Bob Moore infinity

Read at DealerRater

DealerRater logo
DealerRater Aug 27, 2021

Everyone I came in contact for service for my car was exceptional. A big thank you to Reggie for providing such a pleasant experience for just a 15,000 mile service for my vehicle.

Read at DealerRater

DealerRater logo
DealerRater Aug 26, 2021

At 50 years old and many dealerships I’ve done business with Bob Moore has the best service after the sale I’ve ever had.

Read at DealerRater

DealerRater logo
DealerRater Aug 13, 2021

Our QX56 needed a new starter. It was covered under a third party extended warranty. Service advisor Reggie Addington took care of contacting and submitting the warranty claim. Repairs were made quickly. The service shop at Bob Moore INFINITI is very clean and has a window so customers can view repairs being made to their vehicle. We are very happy with the service received!

Read at DealerRater

DealerRater logo
DealerRater Aug 12, 2021

Very courteous service. Made warranty repair in a quick manner. Reggie Addington was a very helpful service advisor.

Read at DealerRater

DealerRater logo
DealerRater Aug 11, 2021

Reggie provided exceptional service. He was very pleasant and communicated very thoroughly all that was needed for my routine service as well as gave me options for additional service maintenance items to consider. All the guys were very helpful and very accomodating. I truly appreciate working with Reggie and his patience to answer all of my questions and provide me with the best options INFINITI offers to keep my vehicle running smoothly. Please give him my thanks for his service in Oklahoma... It far exceeds any service I've ever received in Los Angeles.

Read at DealerRater

DealerRater logo
DealerRater Jul 11, 2021

They are great, from the original sale to all the service needs I have had. I have recommended them to family and several other friends. Josh as great informative and not pushy.

Read at DealerRater

DealerRater logo
DealerRater May 11, 2021

After having my vehicle serviced before getting on the highway (Grubbs Infiniti) I was still 30 minutes from my family in Oklahoma, when my low tire warning came on. I was frustrated and tired. The Bob Moore staff explained that my tire was beyond being repaired and replaced my tire. Expensive, but it was fixed and I felt safe retuning back to Texas

Read at DealerRater

DealerRater logo
DealerRater Apr 15, 2021

My Service Adviser, Reggie always take excellent care of me and my INFINITI QX60! His service has been above and beyond for almost 3 years. I wouldn’t take my car anywhere else! Thanks Reggie.

Read at DealerRater

DealerRater logo
DealerRater Mar 25, 2021

Wonderful service. My car looks like new. Love INFINITI and Bob Moore service. The loaner vehicle was amazing and I could not have asked for better or faster service. Thank you to all.

Read at DealerRater

DealerRater logo
DealerRater Feb 22, 2021

Reggie is always super helpful and makes you feel welcomed. He has a great personality and treats everyone with respect. I drive 40 miles every time just to get my oil changed.

Read at DealerRater

DealerRater logo
DealerRater Feb 5, 2021

Nic, Joe and Dave were all awesome to work with. Nic worked with me to help make selecting the right QX60. Outstanding!! 5 stars. Thanks

Read at DealerRater

DealerRater logo
DealerRater Jan 6, 2021

Excellent Service! I stopped going to the dealership a couple year’s ago because i wasn’t happy with the service. But had a warranty issue and needed other maintenance work, and went back. Everything was GREAT! The Service Advisor was the Best! Also the mechanic stayed late to get the car done a day early, which of course was Not expected. I will be back and highly recommend their service for your Infinity auto service. Thank You Bob Moore Service Dept!

Read at DealerRater

DealerRater logo
DealerRater Dec 14, 2020

I appreciate the wonderful service of the service department at Bob Moore INFINITI. The personnel are always help and willing to do whatever they can to serve me Thank you

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2020

Appreciated the staff all wearing masks, having coffee or other drinks provided, & free wifi available. The waiting area was clean & people were distancing. I will be back.

Read at DealerRater

DealerRater logo
DealerRater Oct 31, 2020

Absolutely the best Sales and service in the business..... Reggie my service consultant is as good as anyone in the business. They have my business. Wade Hickey

Read at DealerRater

DealerRater logo
DealerRater Oct 24, 2020

We have driven a Tahoe for 20+ years and have been satisfied. However, we have noticed the Infinity the past few years. After deciding to go on Bob Moore's lot we liked what we saw. It was then we met AJ, our salesman. There was no high pressure. He was someone who was interested in what we wanted. He asked the proper questions and put us at ease about our potential purpose. After sleeping on it we purchased our new QX80. We were uncertain about learning the technology of our new car. AJ came through once again. He trained us ...

Read at DealerRater

DealerRater logo
DealerRater Oct 22, 2020

My experience at Bob Moore was just like it always has been. Always have a credible staff, always extremely customer friendly and helpful, very professional in all aspects of shopping or buying a vehicle. Jacqueline Ellis was a terrific sales person, very knowledgeable and helpful and a delight to deal with. The most important aspect to me is knowing I can trust the finance department with numbers that are accurate and honest. Not many dealerships left with integrity. Thanks again.

Read at DealerRater

DealerRater logo
DealerRater Oct 18, 2020

I really like how you handle business kind and considerate thank you once again for servicing my vehicle!! Good quality service!! Thanks INFINITI God Bless

Read at DealerRater

DealerRater logo
DealerRater Oct 4, 2020

Always surprised by the EXCEPTIONAL service provided by Bob Moore INFINITI. I got into the loaner vehicle and it was programmed as I was in my own vehicle.

Read at DealerRater

DealerRater logo
DealerRater Sep 22, 2020

Easily accessible. Clean and neat surroundings. Light and attractive. Refreshments available. Ample parking. The restroom was clean. Parking up front for customers was appreciated. Decorated nice.

Read at DealerRater

DealerRater logo
DealerRater Sep 4, 2020

Reza and AJ were outstanding Had fun and really appreciate them Your finance manager was great also However your GM I’m not so sure

Read at DealerRater

DealerRater logo
DealerRater Aug 29, 2020

This dealership and it’s staff are absolutely top notch! From our sales associate Reza, his sales manager AJ, and Josiah in financing our experience was fabulous! I recommend them 100% and will be back for my next INFINITI purchase!

Read at DealerRater

DealerRater logo
DealerRater Jul 21, 2020

Excellent facility and service. Easy to schedule appointments and to drop off and pick up. I highly recommend Bob Moore INFINITI service department in OKC.

Read at DealerRater

DealerRater logo
DealerRater Jul 10, 2020

Another good experience taking my car in for service. Nice 2020 Q50 to drive while mine was being worked on. 100% warranty so no charge. Reggie was great as always. See you again in 5,000 miles!!

Read at DealerRater

DealerRater logo
DealerRater Jun 14, 2020

So thankful for everything. They paid attention to every details of our needs and helped us to get the SUV that is what we were looking for. We would recommend them to all of our friends.

Read at DealerRater

DealerRater logo
DealerRater May 26, 2020

I think the young lady’s name was Shayla and the young mans name was Logan Williams that helped us at Bob Moore INFINITI OKC. with the purchase of our QX 80 purchase. They were so kind, very prompt and eager to help.

Read at DealerRater

DealerRater logo
DealerRater Apr 25, 2020

The customer service at the Bob Moore INFINITI service department is excellent. Reggie takes great care of you and is very attentive to your needs.

Read at DealerRater

DealerRater logo
DealerRater Apr 21, 2020

Great quick service with safety precautions taken which was appreciated. You saved me by replacing battery and tires on one hour notice. Thanks for the help

Read at DealerRater

DealerRater logo
DealerRater Mar 26, 2020

We found the sales staff to be outstanding. They were prepared and considerate and concerned for our safety and health. They were friendly and professional. The facility fabulous and clean. We highly recommend them

Read at DealerRater

DealerRater logo
DealerRater Mar 13, 2020

The service advisors at Bob Moore INFINITI are great! Always helpful and friendly! They update you consistently while your car is being serviced! Great people to work!

Read at DealerRater


Leave Us A Review